Associate Product Manager at Yahoo!, since August 2015

Gemini Team, 2016-present: product owner for programmatic native advertising

Mobile Mail Team, 2015-2016

  • Drove 15% growth in daily active users, five-fold decrease in ANRs, and ratings increase from 2.4 stars to 4.5 stars
  • Planned eight major releases (plus 33 dot-dot releases) with successful features including IMAP-in of other providers’ accounts, contextual onboarding, themes, and actionable notifications
  • Owned feature areas of personalization, onboarding, contacts, partnerships, search, and monetization across both iOS and Android
  • Oversaw the creation of partner-branded versions of the app on a single binary
  • Became mobile mail team point of contact for all instrumentation and analytics; ran queries and compiled reports to evaluate feature success and explore areas of opportunity
  • Launched supported version of the app in Amazon App Marketplace, with co-promotion commitment from Amazon
  • Created an open beta program with 1700+ enrolled users
  • Collaborated with design, engineering, user research, community management, customer care, marketing, legal, and public relations to understand and address user needs, release solutions, and attract new users
  • Reviewed over two hundred resumes and interviewed over fifty candidates
  • Presented about the product (and sang opera!) to 1,000+ people at company-wide meetings

Program Manager Intern at Microsoft, summer 2013

  • Designed and wrote specifications for an internal tool to help Office teams visualize and manage cloud computing resources
  • Surveyed, interviewed, and observed students about their usage of SkyDrive and competing tools, then compiled and presented the results to the relevant design teams
  • Organized music- and theater-related events and activities for fellow interns, including field trips and an end-of-summer concert

Program Manager Intern at Microsoft, summer 2012

  • Designed and wrote specifications for a new feature for Microsoft Office
  • Worked with lawyers, UX designers, and other stakeholders to ensure my design met internal standards

Independent consultant for The Opera Insider, an opera-related social networking start-up, 2009–2011

  • Advised client on how to turn product vision into technologically executable designs
  • Tested website and offered usability and functionality suggestions

Intern for the Oregon Museum of Science and Industry on the “Access Algebra” project, summer 2008

  • Tested exhibit concepts with the target audience and used my findings to present suggestions to the design team
  • Prepared and led hands-on math activities for 10–14-year-olds and documented usability results
  • Synthesized relevant studies and conducted interviews about kinesthetic math and embodied cognition
  • The resulting exhibit (“Design Zone“) is now touring the country